Question 1

What is Guide Validator?

Accepted Answer

A verification platform dedicated to the tourism industry. We help travelers find legitimate tour guides, travel agencies, and transport operators by confirming their credentials, licenses, and insurance.

Question 2

Why should I use Verified providers?

Accepted Answer

Unlicensed operators are common in popular destinations. Verified professionals comply with legal requirements, carry liability insurance, and follow recognized safety protocols — so you can book with confidence.

Question 3

Is Guide Validator a booking platform?

Accepted Answer

No. We are not a booking agency (OTA) — we are a verification directory. Travelers contact providers directly, with zero commission fees.

Question 4

How do I verify a guide's license?

Accepted Answer

Look for the blue 'Verified' badge on a profile. Profile pages show specific details such as License Verified, Insurance Verified, and Safety Verified.

Question 5

Is the service free for travelers?

Accepted Answer

Yes! Searching our directory and contacting guides or agencies is completely free.

Question 6

How do I contact a provider?

Accepted Answer

Each profile lists direct contact options — Email, WhatsApp, Phone, Website, or social media links.

Question 7

How do I list my business?

Accepted Answer

Select 'Join Network' to create an account, complete your profile, and submit the required documents matching your business type.

Question 8

What documents are required?

Accepted Answer

Requirements vary by role and country: Guides need a Professional Guide License and ID/Passport; Agencies/DMCs need Business Registration and a Tourism Operation License; Transport providers need Vehicle Insurance, Driver Licenses, and Commercial Transport Permits.

Question 9

How long does verification take?

Accepted Answer

Our team manually reviews every document. This process typically takes 24–48 business hours.

Question 10

What does the 'Pending' status mean?

Accepted Answer

A 'Pending' status means your application has been submitted and is currently in our queue for manual review.

Question 11

Why was my application rejected?

Accepted Answer

Common reasons include expired documents, unclear photos, or licenses that don't match the registered name. Check your email for specific feedback, or contact support.

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